Let’s pretend you need a job. And let’s imagine that you are white, male, heterosexual, in reasonably good shape for 45 and with a moderate attachment to the Church of England. You scan the appointments section of the Daily Telegraph and here is just the vacancy. A business in Wolverhampton needs a new accounts manager.
You reach a shortlist of eight. The other candidates include: Sandra, recently married, who is hoping to get her first job; Said, a Muslim graduate; Roger a "mature" 55; Hamish who is openly gay; Horace, a West Indian; Gerald who suffers a residual Repetitive Strain Injury and has limited use of his left arm; and Patrick a Jehovah’s Witness who makes it clear that in an emergency he would refuse medical treatment.
The interview process seems fair: all candidates are asked similar questions, focused on their experience and skills for the job. But there is one crucial, invisible difference between you and each of the other seven applicants.
Any one of the others, if turned down for the job, could under existing or forthcoming legislation bring a discrimination claim before an Employment Tribunal. Each has a "protected characteristic" under revised legislation based respectively on gender, religion, age, sexual orientation, race, disability and belief. If you were to be turned down, you, and you alone, would have no grounds for action.
Two European directives mean that by December 2003 it will be unlawful to discriminate not only on existing grounds of sex, race and disability but also on grounds of sexual orientation and religion or other belief. By December 2006 age discrimination will also be unlawful. The government calls this "the most significant review of equality in over a quarter of a century". But a review it is not. Instead it is a major extension of "equality laws" without the review necessary to ensure that the system will work.
The Race Relations and the Sex Discrimination Acts, both products of the 1970s, have transformed the workplace - largely, in my view, for the better. In tandem with European Directives, this legislation has ended many poisonous forms of harassment. It has equalised retirement ages for men and women, outlawed dismissals on grounds of pregnancy, and improved the status of part-time workers. Since the Disability Discrimination Act 1995 came into effect, many people have found jobs who would otherwise have been shut out from employment.
But to those who practice employment law, the bigger picture is by no means all rosy. There are many good claims; but there are too many bad claims. My own experience, shared by many colleagues, is that a high proportion of discrimination cases we deal with are ill-founded. One colleague puts the figure at more than 60 per sent.
An allegation of discrimination is easy to make. For a disgruntled or poorly performing employee it can be a convenient excuse – and tribunal cases are easy to bring. The losing party will not expect to pay the other side’s costs – though he would if embarking on most other civil litigation. Some of the payouts, since the Government removed the cap on damages payable in discrimination cases, have been notoriously large. This means that if you complain of unfair dismissal and you belong to one of the already "protected" categories, you will routinely add on a further claim for discrimination.
Very few of these ill-founded cases actually succeed, and to that extent the system does work. But merely conducting these cases can be hugely destructive, both financially and in terms of the damage to working relationships. Patrick Green, a barrister experienced in discrimination litigation, makes the point that "being branded a racist is just one letter away from being branded a rapist. Many people forget that an allegation of discrimination at work is usually made against an individual not just the company".
For an unsuccessful applicant a Tribunal hearing can be an uncomfortable, even painful, experience. It is a very public and hostile environment in which to learn that the real reason you were not promoted was your lack of ability in the job. Many unregulated advisors make a living bringing discrimination claims, and they do not always seem to have the best interests of the Applicant in mind.
At the end of last year I resisted a claim in which a skilled factory worker complained that his colleagues had racially harassed and discriminated against him since 1996. After an eight day hearing, the applicant was found to have fabricated race hate-mail in order to beef up his claim. All allegations of serious harassment were dismissed. He was found to be a difficult employee of poor ability who responded badly to criticism. No compensation was awarded.
It was a classic example of the distorting effects of discrimination law. Faced with this under performing black employee, the firm shrank from dismissing him for fear of prompting a discrimination claim. The union - which funded the case - had been warned that the Applicant’s social isolation was caused by his habit of making lewd remarks in the showers, notably about his colleagues’ wives. The union did not want to know.
Recent legislation that reverses the burden of proof in discrimination cases, would have made our case more difficult to win. Once a complainant establishes facts from which it might be inferred that discrimination has occurred, the burden shifts to the employer to prove that it hasn’t. In spite of the Applicant’s outrageous lies, and the finding that he had sexually harassed most of those he was accusing of racism, he was not ordered to pay any costs. Tribunals can in theory make such an order, but rarely do.
